We understand how upsetting and frustrating it can be to encounter suspicious or deceptive behavior—especially when you're trying to find a lost or found pet. At Petco Love Lost, we have zero tolerance for scams or misuse of our platform, and we take these concerns very seriously.
To help protect our users, we use a built-in tool to monitor for suspicious activity within our secure chat feature. If a user is flagged, our system will automatically restrict further communication to help prevent any potential harm.
If you ever suspect you’re communicating with someone who may be a scammer, please don’t hesitate to contact our team right away at lostandfound@petcolove.org. We’ll investigate promptly to ensure the safety and integrity of the platform for everyone.
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