At Petco Love Lost, your safety is our priority. We protect your privacy by keeping personal information secure and enabling communication directly through our internal messaging platform.
All fliers generated on our site include a QR code that links to this safe and secure platform—making it easy for someone who finds your pet to contact you without exposing your personal details.
To help protect yourself from potential scams, we recommend the following:
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Avoid sharing personal information: Do not include your phone number, email address, or home address in your lost or found pet listing or in your communications.
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Use Petco Love Lost’s messaging system: Keep all conversations within our platform. This helps us monitor for suspicious activity and keeps your interactions private and secure.
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Stay cautious: Some scammers may pose as shelters, rescues, or good Samaritans and demand money before returning your pet. Others might ask for gift cards, wire transfers, or even verification codes sent to your phone in an attempt to gain access to your accounts. Be wary of anyone unwilling to provide proof (like a photo of your pet) or pressuring you to send money quickly. Always ask for identifying details that were not made public in your post before proceeding further.
If you ever feel unsure about a message or interaction, don’t hesitate to report it to our team by emailing lostandfound@petcolove.org. We’re here to help.
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