Why am I not getting New Match Alerts via text or email?

To receive our New Match Alerts, please remember to opt in when you create your lost or found report. You can always check if your opted in, or toggle to opt out by navigating to your dashboard and selection the manage alerts link. 

If you’ve opted in but haven’t received an SMS or email alert within 24 hours, we’re here to help — please reach out to us at lostandfound@petcolove.org.